A Personal Best Approach (Phase 4 of our Hand Hygiene Acceleration Pathway)

By Chris Hermann

It takes more than just technology to increase hand hygiene performance and reduce HAIs. The technology needs to be paired with a process that leads to culture change and sustainable results. We start creating a positive culture in phase 3, which includes fun group competitions. This important foundation sets the tone for the organization by establishing a basic level of accountability in a fun and competitive environment.

In phase 4, we take our competitions a step further by introducing individual competitions.

Our technology allows us to collect hand hygiene performance data on both individuals and groups simultaneously. It’s easy for everyone in the hospital to know how they’re doing. In addition to viewing their performance compared to their peers, they can also try to beat their own score day after day.

By this time, we can see a widespread dichotomy in hand hygiene performers. We typically have some people below 10% (percentage of time cleaning their hands upon patient room entrance and exit) and others above 95%. In order to address hand hygiene and reduce HAIs, it’s vitally important to understand and address the individuals who have not responded to the previous hand hygiene interventions.

And it’s equally important to publicly acknowledge and reward top performers. Not only do they serve as role models for their coworkers, but this entire process helps establish the importance of positive accountability and patient safety.

Blog

Decrease Patient Falls by Measuring Nurse Rounding

Patient falls are a serious problem, affecting between 700,000 and 1 millio...
Blog

Reduce Shift Fatigue by Measuring Patient Interactions

Do you know how often the clinicians in your hospital visit the patients un...
Blog

Improve Patient Satisfaction by Measuring Clinical Visits

Do you know how often the clinicians in your hospital visit the patients un...
Making the Invisible Visible: Clinical Intervention Data
Blog

Making the Invisible Visible: Clinical Intervention Data

Healthcare organizations are struggling. The transition to value-based care...
Social media & sharing icons powered by UltimatelySocial