Check out our latest blog post: 3 Steps to Improve Direct Observation

A Personal Best Approach (Phase 4 of our Hand Hygiene Acceleration Pathway)

By Chris Hermann

It takes more than just technology to increase hand hygiene performance and reduce HAIs. The technology needs to be paired with a process that leads to culture change and sustainable results. We start creating a positive culture in phase 3, which includes fun group competitions. This important foundation sets the tone for the organization by establishing a basic level of accountability in a fun and competitive environment.

In phase 4, we take our competitions a step further by introducing individual competitions.

Our technology allows us to collect hand hygiene performance data on both individuals and groups simultaneously. It’s easy for everyone in the hospital to know how they’re doing. In addition to viewing their performance compared to their peers, they can also try to beat their own score day after day.

By this time, we can see a widespread dichotomy in hand hygiene performers. We typically have some people below 10% (percentage of time cleaning their hands upon patient room entrance and exit) and others above 95%. In order to address hand hygiene and reduce HAIs, it’s vitally important to understand and address the individuals who have not responded to the previous hand hygiene interventions.

And it’s equally important to publicly acknowledge and reward top performers. Not only do they serve as role models for their coworkers, but this entire process helps establish the importance of positive accountability and patient safety.

Adenovirus Outbreak in NJ
Blog

Poor Hand Hygiene Contributed to 10 Children’s Deaths

The situation in New Jersey is tragic. An adenovirus outbreak at a rehab fa...
Blog

3 Steps to Improve Direct Observation

We’ve been frequent critics of using Direct Observation to measure and im...
We're All Above Average
Blog

Why Hand Hygiene is Always “Someone Else’s Problem”

In the fictional town of “Lake Wobegon” from A Prairie Home Companion, ...
Hand Hygiene Perception vs Reality
Blog

They Think They’re Cleaning Their Hands…They’re Wrong

If you take an honest look at hand hygiene literature, it’s widely report...
Social media & sharing icons powered by UltimatelySocial