Category Archives: Workflow Analytics
The Hidden Costs of HAIs
Healthcare-associated infections are expensive, not even counting the tremendous human suffering they create. There are obvious, direct costs such as reimbursement and readmission penalties, along with the danger of getting on the HAC list. (Related:...
Introducing Concierge Contact Tracing™
A few years ago, I had a patient who was admitted with minor blunt trauma following a motor vehicle crash. A couple of days later, while preparing her for discharge, I noticed a cough. The patient mentioned that she had had a persistent cough, which ...
Big Data is Worthless Unless It’s Made Small and Actionable
What does Big Data have to do with patient safety? You might be surprised. Our electronic hand hygiene reminder system captures tens of millions of data points. To use another buzzword, we’ve turned formerly “dumb” hand sanitizer and soap dispe...
Key To A Successful Technology Implementation: Situational Leadership®
In order for a technology implementation to be successful in healthcare, it must account for socio-adaptive behavior. Too often, high-tech manufacturers only consider the quantitative aspects of problem solving. But industry executives should re...
What Are You Doing for Patient Safety Awareness Week (Next Week)?
Patient Safety Awareness Week starts this Sunday, March 11. What’s your hospital planning to do to get involved? If you don’t know, the Institute for Healthcare Improvement and the National Patient Safety Foundation offer a wealth of ideas on the...
High Risk Patient Intervention (Phase 6 of our Hand Hygiene Acceleration Pathway)
As we’ve noted before, simply installing technology into a complex healthcare organization and walking away does not translate into success. The best technology implementations address the human factor implicit in behavior change by smoothly guidin...
Workflow Process Enhancement (Phase 5 of our Hand Hygiene Acceleration Pathway)
You can’t just install technology into a complex organization and expect it to significantly change people’s behavior. In order to enable sustainable change, the technology needs to be paired with a process that drives a culture of positive, cont...
A Personal Best Approach (Phase 4 of our Hand Hygiene Acceleration Pathway)
It takes more than just technology to increase hand hygiene performance and reduce HAIs. The technology needs to be paired with a process that leads to culture change and sustainable results. We start creating a positive culture in phase 3, which inc...
5 Foundational Steps to Create a Data-Driven Hospital
Changing healthcare is impossibly hard but, now more than ever, is an absolute imperative. In order to keep pace with the rapid changes that are occurring, hospitals must be able to leverage data to impact patient care. In order to do this successful...
Group Competitions: Deceptively Powerful
As part of laying the foundation with a new hospital customer, one of the first things we do is set up a group hand hygiene competition. We build teams based on shift, unit or job role, or we can create random teams to compete in a bracket challenge....