Tag Archives: patient satisfaction

Want to Increase Your Patient Satisfaction? Optimize Workflow

Satisfied customers return to the same business again and again. Dissatisfied customers tell anyone who will listen about their terrible experience. In the healthcare realm, patient satisfaction also increases the likelihood that patients will comple...

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Two Benefits of Regular Nurse Rounding

Timely nurse rounding is considered a best practice to meet patient needs and prioritize patient safety. Regular rounding creates a line of communication between the patient and provider and ensures positive outcomes. Many hospitals have a policy tha...

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Prioritizing Patient Experience: Using an IoT System to Keep Patients Satisfied

At Clean Hands – Safe Hands, improving the patient experience is front of mind in everything we do. We have talked about patient experience many times, but in case you missed it, here is a free resource outlining three ways to improve patient exper...

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Patient Experience Week: 3 Ways to Improve the Patient Experience in your Hospital

Patient Experience Week is April 27-May 1 this year. In honor of the healthcare holiday, here is a list of three things you can do in your hospital to improve the patient experience. Reduce Wait Times by Correcting Workflow Problems No one likes to w...

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Are You Prepared for the Leapfrog Hand Hygiene Survey?

The Leapfrog Group is a not-for-profit organization founded with the intention of bringing vital healthcare information to patients. The Leapfrog Group advocates for public access to data from all U.S. hospitals. Leapfrog’s website has a search fun...

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How Technology Can Improve HCAHPS Scores

The Hospital Consumer Assessment of Healthcare Providers and Systems, also known as HCAHPS, is the first national, standardized survey of patient satisfaction in healthcare. HCAHPS is publicly reported which means patients can research hospitals and ...

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