Tag Archives: patient satisfaction

Patient Experience Week: 3 Ways to Improve the Patient Experience in your Hospital

Patient Experience Week is April 27-May 1 this year. In honor of the healthcare holiday, here is a list of three things you can do in your hospital to improve the patient experience. Reduce Wait Times by Correcting Workflow Problems No one likes to w...

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Are You Prepared for the Leapfrog Hand Hygiene Survey?

The Leapfrog Group is a not-for-profit organization founded with the intention of bringing vital healthcare information to patients. The Leapfrog Group advocates for public access to data from all U.S. hospitals. Leapfrog’s website has a search fun...

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How Technology Can Improve HCAHPS Scores

The Hospital Consumer Assessment of Healthcare Providers and Systems, also known as HCAHPS, is the first national, standardized survey of patient satisfaction in healthcare. HCAHPS is publicly reported which means patients can research hospitals and ...

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