Staff Engagement: Talking About Hand Hygiene is Magic!

By Chris Hermann

Did you know there is a “magic bullet” that consistently increases – and sustains – high hand hygiene performance? We’ve seen over and over that staff engagement and hand hygiene increase when hand hygiene is discussed frequently.

Hand Hygiene Relative Percentage

This chart shows real data from one of our hospital customers. The vertical axis measures their hand hygiene performance rate – the baseline is an index around 100. The horizontal axis shows the performance by week. The blue line marks where the staff began discussing hand hygiene daily. They would share hand hygiene tips and best practices, and more importantly, they would share data.

First, designated Hand Hygiene Coaches would show Huddleboard reports at every shift change so each provider could see their shift’s performance over time, as well as recognize top performers. Second, unit leadership would use our Performance Bubble Plots™ and Real-Time Intervention Blueprints™ to have targeted conversations as necessary.

Talking about hand hygiene and hand hygiene data is magic – it absolutely helps to increase and sustain high performance. For the hospital shown above, hand hygiene performance increased 20-30% due to these important conversations.

Next week, we’ll show how we can measure staff engagement and hand hygiene discussions.

If you’d like to learn more about how our electronic hand hygiene reminder system decreases HAIs by over 60%, download our free white paper now. Or contact us so we can discuss your hospital’s specific needs.

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