Category Archives: Workflow Analytics
Technology Alone Can’t Keep Patients Safe: The RaDonda Vaught Case
When a Tennessee court found nurse RaDonda Vaught guilty of criminally negligent homicide, nurses everywhere cringed. They could only too easily see themselves in Vaught’s shoes. Vaught, an experienced intensive care nurse, accidentally admin...
Investment is Required to Create Resilient Patient Safety Systems
Patient safety systems must be able to withstand serious threats to patient safety. If such systems whither when confronted with staff shortages, supply chain disruptions, or infectious diseases, they cannot be considered patient safety systems. A sy...
Introducing a Hand Hygiene Initiative? Follow These 3 Steps to Boost Staff Buy-In
No change initiative will be successful without staff buy-in. It doesn’t matter how inspired, impactful, or well-researched the initiative is. A hand hygiene initiative that’s projected to significantly decrease healthcare-associated infections (...
Why Individual Data is the Key to Hand Hygiene Excellence
If you want excellent performance, you need data that can be attributed to an individual. This applies to many areas across healthcare improvement not just hand hygiene. Group interventions and aggregate reports are a great place to start, but they c...
Want to Increase Your Patient Satisfaction? Optimize Workflow
Satisfied customers return to the same business again and again. Dissatisfied customers tell anyone who will listen about their terrible experience. In the healthcare realm, patient satisfaction also increases the likelihood that patients will comple...
Correct Workflow Inefficiencies to Improve Clinical Outcomes
To achieve the best possible clinical outcomes, you need the right staff in the right place, performing the right tasks, at the right time. Easier said than done, right? Healthcare delivery is a complex process, with many variables....
3 Reasons Direct Observation Costs More Than You Think
Direct observation of hand hygiene seems like it should be the most cost-effective strategy to monitor, report, and improve staff adherence to hand hygiene protocols. After all, pen and paper (or WiFi-connected tablets and smartphones) are cheap and ...
What Nurses Really Need: Staffing Support
Nurses are hurting right now. The pandemic took a physical and emotional toll on the world’s nurses, and unless hospitals and healthcare systems take decisive action, nurse resignations are likely to rise in the near future. According to the Intern...
Two Benefits of Regular Nurse Rounding
Timely nurse rounding is considered a best practice to meet patient needs and prioritize patient safety. Regular rounding creates a line of communication between the patient and provider and ensures positive outcomes. Many hospitals have a policy tha...
Real-Time Interventions: The Best Way to Sustain Hand Hygiene Improvement
A few months ago, we shared some startling data. Despite the fact that hand hygiene is being talked about more than ever, healthcare providers are not cleaning their hands more during COVID-19, in fact, many are cleaning their hands less. In case you...