Category Archives: Blog Posts

3 Strategic Risks of HAIs

Healthcare-associated infections (HAIs) cause preventable patient suffering and death and are expensive (click to read The Hidden Costs of HAIs). They’re also risky for three strategic reasons that many hospital executives haven’t considered: HCAHPS Scores. The Hospital Consumer Assessment…

Hidden Costs of HAIs

Healthcare-associated infections are expensive, not even counting the tremendous human suffering they create. There are obvious, direct costs such as reimbursement and readmission penalties, along with the danger of getting on the HAC list. (Related: read about the easiest…

World Hand Hygiene Day

The World Health Organization is calling on healthcare organizations to recognize World Hand Hygiene Day on May 5, 2018. Hand hygiene is widely recognized as the best way to reduce healthcare-associated infections, according to both the WHO and CDC:…

Concierge Contact Tracing

A few years ago, I had a patient who was admitted with minor blunt trauma following a motor vehicle crash. A couple of days later, while preparing her for discharge, I noticed a cough. The patient mentioned that she…

21st century hospital

Americans from the Silent or Greatest Generation (born roughly before 1945) have, until recently, made up a disproportionate number of healthcare patients as they age. These seniors tend to listen to their doctors, obediently follow their healthcare system’s rules,…

Improving Human Connectivity in Healthcare

Last weekend, I watched a college soccer team compete against a professional team. The college team didn’t fare badly, but the professional team was clearly better. The difference in performance showed in the most basic activity in playing soccer…