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Improving Human Connectivity in Healthcare
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Improving Human Connectivity in Healthcare

Last weekend, I watched a college soccer team compete against a professional team. The college team didn’t fare badly, but the professional team was clearly better. The difference in performance showed in the most basic activity in playing soccer – passing. This impacted every other aspect of the game because, in soccer, the pass is the measure of connectivity between two or more people. Professional teams use technology to improve their passing – they evaluate pass completion by

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Key To A Successful Technology Implementation: Situational Leadership®
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Key To A Successful Technology Implementation: Situational Leadership®

In order for a technology implementation to be successful in healthcare, it must account for socio-adaptive behavior. Too often, high-tech manufacturers only consider the quantitative aspects of problem solving. But industry executives should recognize that technology alone rarely solves the problems reliant on human application. A simple, yet meaningful, approach to doing this is the employment of Situational Leadership®. Dr. Paul Hersey’s monumental research on leadership perspectives demonstrated that when faced with something new, like a technology implementation, participants’

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The Challenges of Innovation in Improving Hand Hygiene Performance
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The Challenges of Innovation in Improving Hand Hygiene Performance

Dr. Ignaz Semmelweis is frequently referenced as the “Father of Hand Hygiene.” In 1846, he was faced with a clinic that had maternal mortality rates 250% higher than a similar clinic. Patients resisted being admitted to the clinic with higher mortality rates, in some cases preferring to give birth in the streets. In 1847, Dr. Semmelweis discovered the cause – hand hygiene. In the poorly performing clinic, medical students failed to wash their hands and often transitioned directly

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